Sonos Apologizes for Widely Criticized App Redesign, Provides Progress Update

We know that too many of you have experienced significant problems with our new app which rolled out on May 7, and I want to begin by personally apologizing for disappointing you. There isn't an employee at Sonos who isn't pained by having let you down, and I assure you that fixing the app for all of our customers and partners has been and continues to be our number one priority.

• Improving the stability when adding new products


• Implementing Music Library configuration, browse, search, and play

• Improving Volume responsiveness


• User interface improvements based on customer feedback


• Improving overall system stability and error handling

• Improving Alarm consistency and reliability

• Restoring edit mode for Playlists and the Queue


• Improving functionality in settings